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HomeMy WebLinkAboutDraftContents Letter from the City Manager ...................................................... 3 Strengths.................................................................................... 4 Community Concerns................................................................... 5 Strategic Goal Areas..................................................................... 6 Efficient, User -Friendly Government ............................................ 7 Commitment to the Future............................................................ 8 Qualityof Life............................................................................... 9 Environmental Conservation......................................................... 9 Infrastructure................................................................................. 10 Public Safety Grid..........................................................................1 l Summary/Conclusion.................................................................... 12 Addendum One: City Departments and Tactical Planning ........................... 13 Addendum Two: Participants in the Planning Process ................................. 15 Addendum Three Community Input Session Results ................................... 16 City of Sebastian 1225 MAIN STREET G SEBASTIAN, FLORIDA 32958 TELEPHONE (407) 589-5330 n FAX (407) 589-5570 Faced with the challenge to establish goals and objectives within Sebastian's city departments and having virtually no experience with the city's history of desires, I recommended the development of a strategic plan that uses, to the greatest extent possible, citizen participation. The City Council agreed and approved the formulation of this project, the Sebastian Strategic Plan: Solutions for Tomorrow. The prime element in the project has been citizen involvement. Sebastian belongs to its residents -- therefore, they should direct its development. Residents, city staff, and facilitators from Indian River Community College have met a number of times to talk about Sebastian: where it's been, where it is now, where it's going. Without their collective efforts, this plan could not have been developed. Without the support of Sebastian's citizens, this plan will have no spirit. And without the labor of city employees, this plan will never result in achievements. This plan addresses those matters that are of great value to the citizens of Sebastian. It identifies tasks, target dates, and responsibilities relevant to the wishes of residents. I would like to thank all the volunteers, staff members, and faculty from Indian River Community College who worked together to complete Sebastian's first strategic plan. This plan is our written commitment to Sebastian's citizens to deliver solutions to your concerns. You deserve no less. Thomas W. Frame, City Manager The City of Sebastian Strategic Plan Solutions for Tomorrow In the Fall of 1996, the City of Sebastian invited residents representing businesses, civic organizations, churches, and social services to meet with city department managers and elected officials. Thirty-nine participants agreed to define and describe the city's greatest strengths and weaknesses with an eye to changes that may occur over the next several years. City officials, working with Indian River Community College facilitators, used the input from the community participants to develop goal areas for the city to focus on in the future. These goal areas are derived from issues of greatest public concern at this time. The input from community participants in the strategic planning sessions provided hundreds of items of praise and concern. A complete listing of all of the feedback from the brainstorming sessions is available on request at the City Manager's office. The focus of concern in this first strategic planning document is on the issues which received the most concern based on the frequency of responses on those issues. Based on the input from the participants at the strategic planning sessions, specific strengths of the City were identified. Those strengths which had the most response in agreement include: * accessibility * citizen involvement * environmental planning * comprehensive land use planning and regulated growth * clean air and water 4 * location * river and ocean access * low density development * schools and library * small town atmosphere * low crime rate. The above strengths are not listed in any priority order. Community Concerns In addition, specific concerns of the citizenry were brought to the attention of all participants at the strategic planning sessions. The concerns which had the greatest response as priorities include: * road maintenance * more sidewalks * drainage * taxes * youth activities/recreation * cultural activities * need hotels and restaurants * conservation * increase the historic district * develop the riverfront area * economic development * managed growth * pursue funding opportunities/grants 5 * maintain safe environment * encourage volunteerism * lack of business diversity The items of concern are not listed in any priority order. Strategic Goal AS Based on input from participants at the strategic planning sessions, five strategic goal areas were developed to help guide the City of Sebastian's direction into the future. These broad-based goal areas represent the structure for this strategic plan. Specific tasks and tactics to work toward the achievement of these goals will be developed by each department, will be submitted for approval to the City Manager, and endorsed by the City 'Council. Annual updates of tactics and bi-annual feedback from community sessions represent the mechanism to keep this planning concept in a continuous cycle of effective improvement. The five goal areas are: 1 Efficient, User -Friendly Government 2 Commitment to the Future 3 Quality of Life 4 Environmental Conservation 5 Infrastructure. Each department within the City is responsible to. prioritize activities with the above goal areas guiding their decisions. It has been recommended that through a TQM (Total Z Quality Training) Program, department heads can establish tactical strategies for their areas to supplement this plan. Each tactic for implementation will directly impact at least one of the goal areas to be approved as a priority. The Public Safety Departmentmet with the City Manager and identified 5 department goals and corresponding strategies for implementing Sebastian's' "Solutions for Tomorrow". Please see the grid on page 10 which depicts the inter -relationships between the "Solution for Tomorrow" framework goals and internal Public Safety Department goals and objectives. Efficient. User -Friendly Govern The present administration will continue to encourage more public involvement in community problem -solving and decision-making. Inviting public dialogue is more important today than ever, and will continue to be a priority as future decisions become more complex --from infrastructure to business climate, from permitting to tax base 7 estimates. Public participation and acceptance help ensure efficient administration. Rue fortunate that Sebastian's residents have a strong sense of community. Their tradition of civic participation will ensure that government hears a broad range of concerns from all major interest groups. Within this strong sense of community rest three values which the City respects. These Community Values are: Sebastian residents value the unique character of their community and depend on 7 their elected officials and administrators to preserve the rich heritage of the city's past, including its place in state history, its environmental resources, and its attraction to visitors and new residents. Sebastian residents value and expect high quality city services a latwto-,;.�1�; cost to residents. Sebastian residents understand the importance of planning for the future by tracking state and local trends, inviting greater citizen participation, and developing resources to achieve change. . Therefore, it is a priority goal area for the City of Sebastian government to constantly work for the citizenry as each person is their most important customer, providing an efficient, user-friendly government. City government shows a significant commitment to proactive, rather than reactive, management. Our decisions today for planning and zoning, technology, growth, and economic develt will shape Sebastian's future. C�opmenZ encourage city employees and residents to think beyond the next year when planning budgets and priorities. This process will be continuous in goal setting, tactic 8 development, and receiving input from the community. This priority goal area has a root purpose of empowerment to the people, and the realization that planning for the future needs to be as continuous as the future itself. �Omi If we can identify what we have and value today, we can protect these qualities for future enjoyment. At our strategic planning sessions, residents set as high priorities preservation of recreation, culture, education, and public safety. City government hopes to translate the intangible description "a nice place to live" into concrete tasks that enhance the assets that Sebastian possesses. The goal of quality of life is to ensure that as we grow, that we seek to protect the quality of life that we enjoy • by examining the impact on the community before a decision is made. Residents and city employees were unanimous in their regard for the value of the Sebastian's natural environment. Protection for beaches, rivers, and natural woodlands demands a separate goal in strategic planning. Managed growth will preserve access to fishing, boating, and other water sports for residents and tourists. The city will expand as it is perceived as an attractive, affordable place to live. Seeking public consensus on planning and zoning decisions will encourage development of clean industry and allow small businesses to flourish. City government traditionally plans to maintain and expand its infrastructure: its schools, airport, golf courses, utility sources, roads, drainage, recreational facilities, and other pieces of the municipal landscape. Sebastian's managers intend to run efficient, .YL acl. Vke5 Willi a minimum of problems. Sebastian must plan infrastructure improvement in close harmony with the other four strategic goals. The public must approve of both bricks -and -mortar and technology - upgrades. These must satisfy specific future needs and improve quality of life, and they must fit appropriately within one of the most beautiful natural environments in Florida. The grid that follows represents the inter -relationship between the framework of goals established at the "Solutions for Tomorrow" planning sessions, and the internal department goals and objectives developed by the Public Safety department. It is this type of extension that each department in the City will create as we move into the next phase of planning. iL Department Goals Cav 4 Maintain Safe Environment Traffic Control Disaster Preparedness Inter Governmental Coordination Public Relations "Solutions for Tomorrow " Goals I. Efficient, User -Friendly Government 2. Commitment to the Future 3. Quality of Life 4. Environmental Conservation 5. Infrastructure Solutions for Tomorrow Strategies 2, 3, 4 * Establish levels of service * Utilize Crimewatch program * Crime prevention through environmental design * Street lighting 1, 2, 3 * Survey traffic patterns and develop a plan for "traffic calming". 2, 4, 5 * Establish Disaster Procedures Manual to include flooding, other natural disasters, and man-made disasters. 1, 2, 3 * Develop coordination linkage between fire, sheriff, emergency management, and mutual aid. 1, 2, 5 * Secure community involvement "Bridge the Gap" between citizens and the Public Works department. 11 Summary/Conclusions Strategic planning is a major undertaking. Most organizations find that working the process in segments allows for the development of changes and adjustments to occur on an on-going basis. This is the approach we have taken on this effort. The difficult part of determining initial goal areas through the input of a cross section of the citizenry is complete. This is not to say that this word is final. Our set of goal areas represent words on a computer disk that can and should be updated on a regular basis. We have developed this foundation and now we are ready to move into the next phase. We are now ready to develop the tactics, with inter -department communication and coordination, to make strides to achieve our goals. In addition, we will develop standards of accountability, which will be used as a measurement tool of efficiency and effectiveness. This next phase will also include the development of a continuous quality improvement program which will evolve into a program over the next two years which will help ensure that the standards which are set for ourselves can be met through a system of quality assurance. 12 ADDENDUM ONE City Departments and Tactical Planning Following the completion of the broad-based goals which give general direction to the strategic plan, it is recommended that the City continue it's planning process by developing tactics for implementation to achieve the assessed goals. Through the development of a TQM program, designed to develop the structure for a continuous quality improvement program for the City, a sub -activity, supervised by the TQM facilitator, could be set in place to allow department heads to work on the development of tactical strategies. Attached also in this addendum is a worksheet format for department heads to use for the development of tactics for implementation. City Government Departments: Public Works Community Development Human Resources Police Finance City Clerk City Manager Airport Golf Course 13 pUb1lr,p�i�lpatiQn _i gesp°�S�bi11tY S?�te Special Thanks and Appreciation to the Participants in the Planning Process Sara Adams Daisy Knowles Sue Arnholter Joan Kostanbader Walter W. Barnes John Malek Phillip Bauer Bob Massarelli G. Bonacci Bob McCarthy Louise Cartwright Frank Oberbeck Tom Cecrle Daniel Pruess Pat Cerjan Chance Reardin Thomas Conneely Kenneth Schmitt Norma J. Damp Donald Smith David Dabrowski Jerald Smith Nancy Diamond Ruth Sullivan Carl Fischer Richard Taracka Thomas Frame Harry Thomas Joseph Generazio Guy Tibbetts David Haeseler Amy Van Antwerp Raymond W. Halloran R. Votapka Joel Hanford Paul Wagner Reverend Roy Harris Robert Wise George Herding Randy White John Kanfoush Edra Young Shirley Kilkelly 15 ADDENDUM THREE DRAFT Strategic Planning 1996 City of Sebastian BIG SWOT Community Meeting Prepared by.- Planning y:Planning Executive Committee, City of Sebastian Indian River Community College CHUCK KNZMMLER INDIAN RIVER COA04UNITY COLLEGE 3209 VIRGINIA AVENUE FORT PIERCE, FLORIDA 34981-5599 (PHONE) 5614624468 (FAX) 5614624830 (E-MAIL) CKITZMII.@IRCC.CC.FL.US 16 2 Community volunteers from the City of Sebastian met October 25, 1996 at the Sebastian Community Center to explore future directions for the city. Participants included 35 residents and city officials. Faculty members from Indian River Community College served as facilitators at this idea - gathering meeting. Participants agreed that one objective was to define internal influences that contribute to the community's unique character: its strengths and weaknesses. Its linked objective was definition of external trends and influences that will affect the community's future: its opportunities and threats. This draft compiles these ideas into categories. The Strategic Planning Executive Committee will examine these ideas for appropriate action priorities. Determinations will serve as the basis for more formal strategic planning: development of a mission statement with goals and objectives for the coming years. Strengths Government City Council Accessibility Effective police department City manager form of government Citizen involvement Urban planning Voter turnout Fire, emergency service planning Environmental planning Comprehensive land use planning and regulated growth Professional city managers Cemetery Airport Citizen involvement Adequate tax base Early development of city Environment Great weather Clean air and water Diversity Environmental Learning Center Geographic location Buffered by protected zones River and ocean front access Pelican Island and spoil islands Citizen awareness Low density development Environmental regulations 4 Recreation Fishing Parks Water sports Golf Easy access to inlet and river Youth and sports programs Airport and skydiving Waterfront dining Yacht club Community center Resort people Bed and breakfast facilities Education School system Parent involvement Library Environmental Learning Center Ties to higher education Community Growth opportunities Size Real estate values Security Small town atmosphere Citizen involvement and volunteerism Religious influence Medical facilities Diverse population Moderate cost of living Access to cultural activities, shopping, transportation Increasing year-round residents Lack of low income ghettos Handicap access Low crime rate Business opportunities Facilities for senior citizens E Weaknesses Infrastructure Road maintenance Lack of sidewalks Insufficient riverfront parking Vacant lots Street lighting Lack of water and sewer facilities Poor drainage Airport maintenance Larger community center needed Not enough stoplights Aging facilities, including canals and bridges Lack of traffic control Lack of public transportation Not enough boat ramps Blind intersections and poor lot trimming Street signs Sidewalks and bike paths Poor beach access Abandoned buildings Unattractive Rte. 512 corridor No downtown . Inadequate use of airport - Small tax base City taxes too high Inadequate after-hours use of high school Lack of handicap access Excessive fee structure Lack of a city engineer Funding for emergency services Tax base depending on retail shops Boat/trailer parking Outdated ordinances City limits staggered, gerrymandered Special use permits Cultural Amenities Lack of recreational facilities No museum, art center No movies Lack of waterfront dining Lack of good gym R No recreation, programs for teens Lack of social openness Golf course No major university, learning center Lack of ecumenical activities No Jewish temple Lack of restaurants Lack of a downtown No meeting rooms for small groups Lack of community events Business Lack of hotel, motel, bed and breakfast rooms Lack of job opportunities Lack of affordable retirement, nursing homes Small tax base Lack of affordable housing Lack of economic opportunities Environmental restrictions Lack of public support for small business Low pay scale Limited opportunities for clean industry Excessive development of businesses targeting consumers No internship opportunities Lack of franchises Weak Chamber of Commerce Outdated and plethora of ordinances Inconvenient access to businesses Poor student/business relations Lack of technologies Lack of cable competition Retirees taking teen jobs Old trailer parks Government Services Government instability Insufficient police Special interest group pleading Lack of public trust Fish/wildlife management City involvement with youth Coordination between civic groups and government Lack of Project Head Start for low income families Lack of government response 7 Past political reputation Poor planning Overspending No long term vision Quality of Life Conservation Rental units needed Kooks Right to build on own lot Overdevelopment Age discrimination Lack of student participation in decisions Lack of volunteers Moral stability Aging population Bedroom for Vero Beach, Melbourne Not enough historic district Not enough trees Opportunities • Recreation Develop riverfront Develop waterfront and water sports Tourism Bike paths Golf clubs, clubhouse Athletic events Develop boat/trailer parking Grants Get county assistance Improve parks Cultural events Organize youth activities Cultural center Attract movie theater Locally sponsored fishing tournaments Establish a museum Ecotourism Economic Attract clean industry Riverfront retail shops Upscale restaurants Parking improvements Hotel expansion Downtown expansion Strategic planning Managed growth Affordable housing Equitable distribution of business properties Business -friendly government National marketing Restricted truck route Tourism Balance between residents and business Develop natural resources Airport improvements Technology for established businesses Retirement homes Water taxis Agricultural development Workforce Improve Infrastructure Improve drainage, utilities Attract cable competition Acquire more city land Pursue funding/cooperation with county, state, federal sources Attend to historic preservation Manage growth Check handicap facilities Storm water park annexation Strategic plan Use technology, i.e. automate police equipment Street scape Library fi Government Services Building height regulations Stability Honors academy at high school Improve communication with school board/IRCC Maintain safe environment Increase adult education opportunities More college prep in high school classes Solicit public involvement 4 Encourage volunteerism Support incentives to vote Create opportunities for youth Smaller government Encourage affordable housing Threats Physical Natural disasters Unplanned growth Traffic Overdevelopment Strip malls and superstores Poorly maintained infrastructure Pollution Destruction of natural environment Loss of open space Overpopulation Loss of river access Congestion Natural resources Air traffic Litter Social/Cultural High school dropouts Illegal aliens Lack of recreation facilities Unfunded mandates Low income housing Crime and drugs Loss of cultural identity Immoral entertainment Lack of direction for teens Uncontrolled tourism Declining moral values Lack of vision Opinion divisions between age groups Pro -/no -growth arguments Reluctance to change Casino gambling Loss of security Lack of emergency planning Lack of public involvement 10 Lacks of parks, recreation facilities Exceeding services provided Loss of history Lack of respect for property Unfunded mandates Economic Declining property values Assessments, i.e. utilities Liability Influence peddling Job training Low paying jobs Lack of business diversity Rising interest rates Small business failures Profiteering Aging tax base Affordable housing Cost of living Big business monopoly Inflation Higher taxes Governmental Corruption Domination by county Loss of local control Federal regulations Privatization of services Unresponsiveness